Privacy Policy

Last updated: March 2026

At Manyoni Ridge Safari Lodge, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data.

1. Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and postal address
• Booking and reservation details
• Payment information
• Dietary requirements and special requests
• Communication preferences
• Correspondence and feedback

2. How We Use Your Information

We use the information we collect to:

• Process and manage your bookings and reservations
• Communicate with you about your stay
• Provide personalized services and accommodate special requests
• Process payments and prevent fraud
• Send marketing communications (with your consent)
• Improve our services and guest experience
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist with bookings, payments, and operations
• Payment processors and financial institutions
• Legal authorities when required by law
• Business partners with your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your personal information
• Withdraw consent for marketing communications
• Request a copy of your data in a portable format

7. Cookies and Tracking

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

8. Marketing Communications

With your consent, we may send you marketing emails about our services, special offers, and updates. You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us: